FAQ

What are the estimated delivery times on my orders?

Production Time: 2-5 Days 

Delivery Time Estimates: 5-8 days with tracking information.

I need help with an order. Who should I contact?

You can always contact us at onespringday.shop@gmail.com . We are here to help you with your questions and normally respond within 24 hours.

I received a damaged/flawed/incorrect order. What should I do?

If the item is defective, damaged or if you receive the wrong item, please let us know so we can make it right. Please inspect your order upon reception and contact us immediately at onespringday.shop@gmail.comwith photos, your order number and the problem.

Where are the products being shipped from?

All of our products are made to order and shipped from California.

Do you make personalized bracelets?

Of course! send us an email to onespringday.shop@gmail.com with the phrase or quote you want written on your bracelet and we will make it speacially for you!

How can I pay?

We accept all major credit cards and PayPal.